Trustpilot Fined $4.6 Million by Italian Regulator

Italy fined Trustpilot $4.6 million for misleading review practices. The regulator found the site used dark patterns and let companies select reviewers.

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The competition regulator in Italy has imposed a fine of 4 million euros ($4.6 million) on Trustpilot Group plc and its subsidiaries, citing failures to verify the authenticity of reviews and misleading consumer practices. Following the announcement on Monday, shares of the review platform fell by 2.5% in early trading.

A smartphone displays the Trustpilot logo against a backdrop of an electronic screen showing the same branding in a file photo from December 2021. REUTERS/Dado Ruvic/Illustration/File Photo
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