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India Probes Apple Software Warranty

India's consumer regulator is investigating Apple's software warranty terms following complaints that the iOS 18 update damaged iPhone functionality and forced costly repairs. Apple defends its policy as standard industry practice.

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FILE PHOTO: Apple iPhones are seen inside India's first Apple retail store during a media preview, a day ahead of its launch in Mumbai, India, April 17, 2023. REUTERS/Francis Mascarenhas/File Photo

APPLE INC is facing a detailed investigation by India's consumer regulator over software warranty terms linked to the iOS 18 update. The probe targets hardware malfunctions and repair costs that affected users following the rollout.
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