US Insurers and Hospitals Use AI in Medical Billing Fight

US insurers and hospitals use AI to manage billing disputes. Insurers aim to cut costs while hospitals use the tools to ensure accurate medical reimbursement.

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Artificial intelligence has become the primary tool in a growing conflict within the United States healthcare system, as hospitals and insurance companies deploy the technology to either maximize reimbursements or control costs. This technological shift features healthcare providers using AI to document medical services more aggressively, while insurers utilize similar tools to identify and deny charges they deem unnecessary.

A woman walks past a sign promoting artificial intelligence at the World Internet Conference expo in Wuzhen, China, on November 8, 2025. REUTERS/Tingshu Wang
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