Startups Use AI to Help Travelers Claim Fare Refunds

New startups are utilizing artificial intelligence to help US travelers automatically secure refunds and flight credits when airfares drop after booking. These services capitalize on post-pandemic policies that largely eliminated change fees, though shifting airline rules could threaten the model.

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FILE PHOTO: Passengers wait in a TSA security checkpoint queue that stretches through Baltimore/Washington International Thurgood Marshall Airport (BWI) in Baltimore, Maryland., U.S., March 29, 2026. REUTERS/Aaron Schwartz/File Photo

Startups in the United States are deploying automated artificial intelligence tools to help travelers claw back millions of dollars when airfares drop after booking. The services counter sophisticated pricing software used by major carriers to maximize revenue. The trend arrives as lawmakers scrutinize how airlines use consumer data and behavior to price tickets dynamically.