Ofgem Probes ScottishPower Over Customer Treatment
Britain's energy regulator Ofgem has launched an investigation into ScottishPower regarding its treatment of vulnerable households and compliance with back-billing rules. The probe will also assess how the supplier determines debt repayment plans for customers.
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United Kingdom energy regulator Ofgem launched a probe into ScottishPower Energy Retail on Thursday morning to examine its treatment of vulnerable households and billing practices. The investigation evaluates whether the supplier complied with back-billing prohibitions and fair debt repayment rules. For investors in parent company IBERDROLA SA, the inquiry highlights regulatory risks surrounding retail energy margins and compliance oversight.
