IndiGo Faces $55 Million Compensation Bill Following Massive Flight Cancellations Caused by Pilot Scheduling Failures
India's largest low-cost carrier IndiGo will pay over $55 million in compensation after pilot rostering failures led to 4,500 flight cancellations, stranding tens of thousands of passengers and triggering a 10% capacity reduction mandate from regulators.
IndiGo, India's
IN largest low-cost carrier, announced on December 12 that it expects to pay over 5 billion rupees ($55.19 million) in compensation to passengers affected by a massive wave of flight cancellations that began in early December. The operational crisis, which resulted from pilot rostering failures, led to approximately 4,500 flight cancellations and left tens of thousands of passengers stranded across the country.









